TheBehalf

It’s 19:30 on a Friday. Your office is closed. TheBehalf answers.

A customer has just decided to book. TheBehalf picks up, books the appointment into your calendar and sends you a summary within a minute of the call, day and night.

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24/7

Picks up every call

Nights, weekends and lunch breaks included. No patient ends up in voicemail.

Calendar

Books the appointment

Straight into Oase, Exquise or Google Calendar while the patient is still on the line.

Summary

Sends you the summary

Who called, what they wanted and what was booked, within 60 seconds of the call ending.

Any language

Speaks your patients’ language

It switches automatically, so international patients get the same service as local ones.

Already have something in place?

An office open 9 to 6 on weekdays is closed for over 100 hours a week. Most setups cover some of that. Here’s where each one stops.

Picks up after hoursBooks into your calendarSpeaks the caller’s languageReplies right away
VoicemailTakes a messageNoNoNo
Answering serviceOften extra costUsually takes a messageOften extra costYes
Online bookingYesYesDepends on the siteCan’t answer questions
ReceptionistNoYesDepends who’s onWhen not busy
Messaging appSomeone has to replyManuallyManuallyNo
TheBehalfYesYesYesYes

TheBehalf doesn’t replace your receptionist. It covers the hours, the languages and the busy moments they can’t.

Ready for every caller, at any hour.

Your customers don’t all speak the same language, and they don’t only call between nine and five. TheBehalf is built for both.

International clients

Speaks to everyone who calls

Callers are answered in the language they open with. Tourists, expats and international clients get the same service as locals, without you hiring multilingual staff.

Emergencies

Never misses an urgent call

At 8 p.m. on a Sunday, a patient with an emergency still reaches someone. TheBehalf picks up, takes down what’s happening and sends you the details within a minute, so nothing waits until morning.

Built for any business that runs on its phone, from clinics and salons to garages, law firms and every local service in between.

Hear it answer your own office’s phone.

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Let’s set up your demo.

We’ll reply by email to set up a demo built around your business.